Shipping policy

Shipping Policy

Thank you for shopping with us! We are dedicated to ensuring you receive your beautiful wedding dress in perfect condition and on time. Here is everything you need to know about our shipping process:

Production Time

Each wedding dress is made to order, so production time typically takes up to 30 days. We take pride in the craftsmanship of every gown to ensure it meets the highest standards.

Please note that during busy seasons or public holidays, production times may extend slightly. If this happens, we will notify you promptly via email with an updated timeline.

Shipping

Once your wedding dress has been crafted and is ready for dispatch, it will be shipped via a reliable carrier. Shipping in Australia typically takes up to 15 business days. All other countries will vary depending on location. 

Please allow for any potential delays due to factors such as customs processing, local postal services, or unexpected circumstances. We will keep you informed of any delays in shipping.

Shipping Costs

Shipping costs will be included in the invoice we send to you via email once your order is processed and ready to be shipped. The shipping cost will be calculated based on your order details and shipping location.

Order Tracking

Once your order has shipped, you will receive a tracking number so you can monitor the progress of your delivery. If you have any questions or concerns, feel free to contact us!